Effective Date: June 1, 2025 | Jurisdiction: Murray, Kentucky, USA
hoardingcleanupmurray.com is a lead-generation marketing platform. Full stop. It does not perform hoarding cleanup. It does not dispatch biohazard remediation crews. It does not employ, supervise, or control any field technician, contractor, or remediation specialist. When you submit a request through this site, that request is routed to independent, third-party service providers operating under their own licenses, insurance policies, and operational authority.
This website assumes zero physical liability, zero operational liability, and zero biohazard liability for any work performed — or not performed — by those contractors. The distinction matters. Read it twice if you need to.
Accessing any page on this site, submitting a contact form, or calling the dispatch number constitutes your agreement to the terms described in this policy. No separate signature is required. If you disagree with any clause here, your remedy is to leave the site and refrain from submitting your information.
This site collects personal information for one purpose: connecting people in the Murray, KY area with available third-party remediation contractors. The categories of data collected include:
We do not collect Social Security numbers, financial account data, government-issued ID numbers, or health records. Do not submit that category of information through this site.
Information you submit is transmitted to participating third-party contractors who have agreed to receive service leads in the Murray, KY market. Those contractors are independent businesses. Once your data leaves this platform, their own privacy practices govern how it is handled, stored, and used. We cannot and do not guarantee the data-handling behavior of any contractor.
Beyond contractor routing, data may also be shared with:
We do not sell personal information to data brokers or advertising aggregators.
This site uses first-party cookies for session management and third-party cookies for analytics. You can disable cookies in your browser settings. Doing so may break certain form functions on the site. No behavioral advertising cookies are currently deployed, though that may change. Check this page periodically.
This platform and its third-party contractor network operate in express acknowledgment of the regulatory framework established by the Kentucky Energy and Environment Cabinet (EEC). Biohazard and hazardous-material remediation activities in the Commonwealth of Kentucky are subject to EEC oversight, including — but not limited to — waste disposal standards, environmental protection requirements, and applicable permitting rules.
Contractors referred through this platform are expected to maintain compliance with all applicable EEC regulations. This site does not certify contractor compliance, does not audit contractor operations, and accepts no liability for any contractor’s failure to meet EEC standards. Questions about specific regulatory requirements should be directed to the Kentucky EEC directly or to the contractor performing your project.
hoardingcleanupmurray.com is a marketing intermediary. The liability wall is clear and non-negotiable:
This website bears no responsibility — legal, financial, physical, or otherwise — for injuries, property damage, environmental contamination, incomplete work, contractor non-performance, or any other outcome arising from services arranged through or referenced by this platform. Every contractor operates independently. Every job is executed under the contractor’s own authority, insurance, and legal accountability.
If you have a dispute about work performed, you have a dispute with the contractor. Not with this website.
Submitting a lead form does not guarantee that a contractor will contact you, accept your job, or complete it within any particular timeframe. Contractor availability varies. This site makes no representations about contractor licensing status, insurance coverage, or professional qualifications beyond what contractors self-report. Verify credentials directly with the contractor before authorizing any work on your property.
From time to time, this platform may offer promotional vouchers or gift cards as part of marketing campaigns. The following terms apply without exception:
Acceptance of any promotional voucher or gift card constitutes acceptance of these terms in full.
Lead data — your name, phone number, and service request details — is retained for up to 24 months from the date of submission. Technical log data is retained for up to 12 months. After those periods, data is deleted or anonymized. You may request earlier deletion by contacting the dispatch line listed at the bottom of this document.
Kentucky does not currently have a comprehensive consumer privacy statute equivalent to California’s CCPA. That said, this platform voluntarily extends the following rights to all users regardless of state:
To exercise any of these rights, call the dispatch line. There is no other channel for these requests.
This site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through this site, contact the dispatch line immediately. Any data identified as belonging to a minor will be deleted without delay.
Standard technical measures — SSL encryption, access controls, and server-side security configurations — are in place to protect submitted data during transmission and storage. No internet transmission is 100% secure. We cannot guarantee absolute data security, and we disclaim liability for unauthorized access events that occur despite reasonable precautions.
Pages on this site may reference or link to external websites. Those sites are not under our control. This policy does not extend to them. Review the privacy policies of any external site before submitting information there.
This policy may be revised at any time without prior notice. The effective date at the top of this page reflects the most recent revision. Continued use of the site after any revision constitutes acceptance of the updated terms. Archived versions are not maintained for public access.
This platform maintains a zero email footprint policy. No email address exists, is monitored, or will be created for correspondence related to this site. All legal inquiries, privacy rights requests, service questions, contractor complaints, and general communications must be directed exclusively by telephone to the dedicated dispatch line:
+1 (270) 638-7004
That line is the sole authorized contact channel for hoardingcleanupmurray.com. Attempts to reach this platform through any other method will not receive a response.
